We believe our external success is due to our own internal work environment. With a strong commitment to our staff and our clients’ satisfaction, we personally match our Account Managers to suit the specific culture and requirements of each client. Our highly personal level of attention and sincere client care has lead to many long-standing clients, with our client retention rate, the envy of the industry. Furthermore, our staff turnover rate is the lowest in the industry, with our employees having one of the highest average years of travel experience. We firmly believe that it is our internal standards that lead to the greatest satisfaction for our corporate clients.
Pamela McMurtry
DIRECTOR OF SALES
Pamela McMurtry has worked in the industry for over 16 years of her career and has specialised in the meetings industry and incentive travel markets. She has been involved in various committees within the industry including the Meetings Industry Association of Australia. Her experience and insight, while working with many corporations domestically and internationally on many events, has lead to her success within the industry.
Renee Mackin
CONFERENCE & EVENTS MANAGER
Renee has been in the conference and events industry for over 16 years. For 6 of those years, Renee was part of a global hotel chain, co-ordinating and managing conferences and events. This gives her a unique insight into the hotel’s role in this highly specialised field and an affinity with problem solving on-site. Renee’s main role is the operation of each event from the initial venue sourcing and venue recommendations to our clients to registering delegates and onsite event management.
Ros Bulat
CONFERENCE & EVENTS MANAGER
Ros has a broad base of experience and knowledge. With 22 years experience covering all facets of the industry including, wholesale, Retail/Leisure, Corporate and Conference and Event Management. With a strong Leisure background Ros' strength is assisting clients that want to combine holiday and conferences.
Glenys Broadhead
CONFERENCE MANAGER
Glenys combines over 25 years in the travel industry together with a strong theatrical background. A real creative source for the team, Glenys brings her skills together in theme development and execution for that unforgettable event.
Stephanie Harms
TRAVEL SPECIALIST
Stephanie has worked in the travel industry for over 22 years. Based in the UK as Sales Manager for an Independent Retail Travel Chain, specialising in tailor-made itineraries. Now, having emigrated to Australia from the UK, Stephanie has amazing first hand knowledge of a very unique array of destinations. Joining The Conference Team brings her specialty of tailor-made itineraries into use assisting special interest groups, including student/study groups and associations.
